Cigarettes cause cancer Essay Example for Free

Cigarettes cause cancer Essay According to a study made by Centers for Disease Control in 2011 more deaths are caused each year by tobacco use than by all deaths from HIV, illegal drug use, alcohol use, motor vehicle injuries, suicides, and murders combined.Last year Centers for Disease Control also reported that 1213 people in the United States die every day from smoking. According to National Cancer Institute in 2011 smoking causes an estimated 90% of all lung cancer deaths in men and around 80% of all lung cancer deaths in women. The purpose of this speech is to give the awareness of the effect of smoking.In this informative speech about smoking, Ill discuss what toxic substances cigarettes contain, Ill describe common symptoms related to smoking, and at last Ill inform you about diseases that are caused by smoking. Cigarettes contain toxic substances like nicotine, formaldehyde and arsenic. The nicotine in the cigarettes is the substance that causes an addiction over time.Cigarettes also contain formaldehyde, which turns into a gas whenever the cigarette lights and this gas are today used to preserve dead animals. Arsenic is a substance that probably some of you in here have heard about before, and it is used to kill rats. Only a dose of 0.15g of arsenic will kill a full grown person (CDC, 2011).Now you know about some of the toxic ingredients cigarettes contains I am now going to talk about some symptoms that result from cigarettes smoking. A common symptom caused by smoking is shortness of breath. It is caused by death of alveolus in the lungs, which are the structures of the lungs where the gas exchange of CO2 and O2 takes place.Another normal symptom is smoking cough, which occurs because cells of cilia in trachea either die or decrease their movement which causes particles to stay in the throat and causes irritation. After looking into common symptoms of smoking I am going to inform you about diseases that are caused by smoking.Did you know by being a non-smoker you decrease the risk as a men of developing lung cancer by 23 times and as a women by 13 times according to a study made my Centres of control disease last year. Cancer is an abnormal growth of cells which tend to proliferate in an uncontrolled way and, in some cases, to spread (Medicinenet, 2011)According to Center of disease control the most deadly cancer is Lung and Bronchus in both men and women in the United States 2007. PICTUREThe deaths caused by lung and bronchus in Alabama are higher than the average state s value (CDC, 2007). In conclusion after you have been informed about  some of the toxic substances, common symptoms and diseases of smoking, you hopefully got a better understanding of the effects of being a smoker.Never forget that more than one thousand Americans stop smoking every day, by dying.

Erythroxylum: The Coca Plant :: Botany

Erythroxylum: The Coca Plant The coca plant is a member of the order Geraniales and the family Erythroxylaceae. There are four genera with an estimated 200 species in Erythroxylaceae (De Witt, 1967). Coca was first described as Erythroxylum by A.L. Jussieu in 1783. It was given the binomial Erythroxylum coca by Lamarck in 1786. Early botanists believed that all coca plants were of the same species. Later researchers found that two species of domesticated coca existed. These are Erythroxylum coca Lam. and Erythroxylum novogranatense (Morris) Hieron (Rury and Plowman, 1983). The two species have two varieties, Erythroxylum coca Lam. var. coca, E. coca var. Ipuda Plowman, E. novogranatense (Morris) Hieron var. novogranatense, and E. novogranatense var. truxillense (Rusby) Plowman (Plowman, 1983). Distribution Coca is grown in South America, Africa, Ceylon, Taiwan, Indonesia and Formosa (De Witt, 1967). Coca is most commonly associated with its center of origin, the South American Montana zone of the eastern Andes below 2000m (Bray & Dollery, 198:3). According to Rury and Plowman (1983) E. coca var. Coca, Huanuco or Bolivian coca is the ancestral variety. Bolivian coca grows in the moist tropical forests of the eastern Andes of Peru and Bolivia. This variety is the only one of the four found growing wild. Bolivian coca is the major source of commercially produced coca leaves and cocaine. Amazon coca, E. coca var. ipuda is cultivated in the lowland Amazon. It has been suggested that this variety is a lowland cultigen of Bolivian coca. In contrast to Bolivian coca it is not found growing wild (Rury and Plowman, 1993). E. novogranatense var. truxillense or Trujillo coca is a hardy, drought resistant variety. It is found growing in river valleys of coastal Peru and other arid areas of this region. Bohm, Ganders & Plowman (1982) state that this variety displays many characteristics that are intermediate between E. coca var. coca and E. novogranatense var. novogranatense, and may represent an evolutionary stage between these species. E. novogranatense var. novogranatense or Colombian coca is cultivated in both moist and dry areas in the Colombian mountains. It is also drought tolerant and is not found growing outside Cultivation. Evidence shows that this variety maybe the most evolved species (Rury & Plowman, 1983). Cultivation Coca plants are small evergreen shrubs with reddish brown bark. They have many small branchlets with elliptical-obovate opposite leaves measuring 4-7 cm. in length and 3-4 cm.

Framing Decisions Essay

Millhouse on his situation came up with his conclusion upon relying on the structure contained by how the selling was presented to him. No matter how, it is possible that Millhouse had been into a great deal of confusion when he was deciding. It was present in his mind that the company is in need of that supplementary part and is in search of materials that are of good quality. And that this seller has been instinctively conscious of the probable framing Millhouse could have in mind. At the same time, this seller has this skill to do sales talk and persuading a customer was indeed an easy thing on his part. He was capable to handle the situation. A good offer from the salesman was initiated and the selling price was specified: less than 40 cents a day just like the price of a soda. It was presented positively that at the end, the company would be satisfied by a high service utility by just spending likely of only a soda a day. The soda became the entity of assessment and it helped Millhouse comprehend the gains more gamely than the losses. He was also glad that he was not alone to see the benefits of purchasing these goods. He ended up deciding with this framework to buy them because he was swept away by the promises of the benefits presented by the salesman. In looking on the alternative sense, what if Millhouse thought of looking out for better material possible? What if he conducted first price comparison of same material? What if he made calculations in the aggregate expenditure upon purchasing them and rather compares it with the benefits it can give and or with some? The alternative frame could have come up with other results depending on how an individual reacts on a certain presentation of a problem. Factors affecting the alternative framework greatly molds our way of decision making. Also, group decisions may be at variance thoroughly from a one person decision in provisions of endings and/or procedures. So, it states clearly that one can strongly influence the other and by that, moral considerations are being deserted for one’s own good. References Framing. February 05, 2008 retrieved from http://framing. behaviouralfinance. net/

Strategic Management - Public Bank Group - Free Essay Example

Sample details Pages: 9 Words: 2578 Downloads: 1 Date added: 2017/06/26 Category Management Essay Type Narrative essay Did you like this example? 1.0 Introduction to Strategy Management Strategy management is defined as the organization is analyze, make decisions and take actions in creating and sustaining competitive advantages in the market. In making a new strategy or maintain old strategy to achieve the missions or goals in order to survive at competitive and globalize world, the organization or the manager need to access and collect micro and macro environments information for analyze it. After analyzed the business environments, the organization or the manager will make decisions or establish new planning or new strategy based on the outcome of analysis then take actions to achieve the missions or goals. Don’t waste time! Our writers will create an original "Strategic Management Public Bank Group" essay for you Create order Business environment is important to the organization in analyze and access for research purpose in the competition rival firms. Aswathappa (2009, p. 6) indicates competition benefits rival firms will build new capability, new customer satisfaction standards and make the leaders in the organization become proactive in planning and achieving the mission or target. At this time, the assignmentà ¢Ã¢â€š ¬Ã¢â€ž ¢s questions will be covered Public Bank Groupà ¢Ã¢â€š ¬Ã¢â€ž ¢s mission, strategy, structure and its competition with compared other two banksà ¢Ã¢â€š ¬Ã¢â€ž ¢ competition. The Public Bank Group is founded by Tan Sri Datoà ¢Ã¢â€š ¬Ã¢â€ž ¢ Sri Dr. Teh Hong Piow at 1996. Over 47 years, now it is become the third largest banking group in Malaysia and listed on the Main Board of the Bursa Malaysia Securities with the market capitalization of RM68.67 billion at the end of 2013. Also, The Public Bank Group is ranked as second among all public listed companies on the Bursa Mala ysia Securities. The businesses of The Public Bank Group is focusing on the retail consumer banking business with leading market shares in financing for residential properties, commercial properties and passenger vehicles in term of selling the unit trust funds. (Annual Report Public Bank, 2013, p. 17) In Section 1 is to analyze the linkage between mission and strategy of the Public Bank Group implemented. In Section 2 is to access the organizational structure of The Public Bank Groupà ¢Ã¢â€š ¬Ã¢â€ž ¢s branch at Jalan Yang Kolsam in how effective of the structure to deliver the structure and service to customers. In Section is to access, analyze and classify the competition arise between Public Bank, Maybank and RHB. In Section 4 is present detailed conclusion and recommendations to the Public Bank Group for improvement on their strategy and planning in order to achieve the corporate mission. 2.0 Mission and Strategy of Public Bank Group Entrepreneur in its website states that mission is a sentence or a short written statement to describe the companyà ¢Ã¢â€š ¬Ã¢â€ž ¢s competitive advantage, business goals and philosophies. (2014, pp. 1) A good mission can ensure and help employees to understand the philosophy, goals and objectives of the organization they are worked at and this lead good performance of employees in the present and future. Meanwhile, the strategy that established by the organization will help the employee to enhance their planning in achieving the mission. As stated by D. Flouris and L. Oswald (2006, p. 1), before the strategy is established, it is influenced by outside forces as well as internal values, the companyà ¢Ã¢â€š ¬Ã¢â€ž ¢s culture and also its capabilities. 2.1 Mission of Public Bank Group As stated in Annual Report of The Public Bank Group (2013, p. 5), the mission of Public Bank Group is à ¢Ã¢â€š ¬Ã‹Å"To sustain the position of being the most efficient, profitable and respected premier financial institution in Ma laysiaà ¢Ã¢â€š ¬Ã¢â€ž ¢. 2.2 Strategy used by The Public Bank Group The strategy of The Public Bank Group used is growth strategy which is corporate strategy. In Public Bank Homepage stated in page of Corporate Profile (2014, pp. 10) described that The Public Bank Groupà ¢Ã¢â€š ¬Ã¢â€ž ¢s growth strategy is aim to drive business growth and increase its market share in retail banking by delivered consistent service to meet the needs of its customers with well-established customer service infrastructure. Brinkman et al. (2010, p. 48) defined the growth strategy is the aim to increase the amount of business by expanding the market it serves. To meet customer needs, the Public Bank Group has been used internal development as their way of deliver strategy to their staffs by providing training in order to achieve mission of the Public Bank Group. In fact, the bank has been organized the special trainings to over 90% of customer service representatives at the front office. (Publi c Bank 2007 Annual Report, 2007, p. 11) The non-executive chairman of the Public Bank Group, Tan Sri Datoà ¢Ã¢â€š ¬Ã¢â€ž ¢ Sri Dr. The Hong Piow stated that (cited in Public Bank 2013 Annual Report, 2013, p. 77) the front office staffs are specially trained, the customers are only need to wait the counter responds to them for 2 minutes which the standard set by the Public Bank Group to deliver services. In fact, the Public Bank Group is awarded and certified financial institution under ISO 9001:2008 for the à ¢Ã¢â€š ¬Ã…“Provision of Customer Service in Loan Deliveryà ¢Ã¢â€š ¬Ã‚  and à ¢Ã¢â€š ¬Ã…“Provision of Customer Service at Front Officeà ¢Ã¢â€š ¬Ã‚ . The ISO 9001:2008 which is customer service delivery standards that awarded to the Public Bank Group is demonstrating the ability of the bank itself is serving their customers with consistently and high service quality. Consequently, the Public Bank Group and its entire branches wherever there are located also providin g a good assurance to their customer who expecting high consistently of customer experience while they are entering the branches to get service. Continuous training and staff development programs provided by the bank will keeps the achievement to be uphold in the competitive edge. 2.3 Summary of the linkage between mission of and strategy of the Public Bank Group As a result, the Public Bank Group has been achieved ISO certification for their high quality of customer service which the strategy established for customer wait for 2 minutes standard for the service from the front office staffs where this is efficient and the high customer satisfactions lead them to achieve another award as Most Profitable Company in the Finance Sector 2013 and 2011 (Public Bank 2013 Annual Report, 2013, p. 47) where this is one of the Public Bank Groupà ¢Ã¢â€š ¬Ã¢â€ž ¢s mission as à ¢Ã¢â€š ¬Ã‹Å"to sustain the position of being the most efficient, profitable and respected premier financial instit ution in Malaysiaà ¢Ã¢â€š ¬Ã¢â€ž ¢. 3.0 Organizational structure design of The Public Bank Group Creating an organizational structure is an important part on delivering the strategy or communication with effectively. Hull in Forbes websites state that ità ¢Ã¢â€š ¬Ã¢â€ž ¢s important for entrepreneurs or the businesses to create a defined structure at the early, even if the business is just one man shop. (2013, pp. 3) In fact, organizational structure will helps we all to understand various job descriptions no matter there is only one man shop or many employees in an organization. Also, it helps the decision maker wonà ¢Ã¢â€š ¬Ã¢â€ž ¢t design an organizational structure where the position title or job descriptions clash together. Defined and clearly organizational structure is to ensure all employees can see the picture as a whole and do back their own roles and responsibilities. An effective organizational structure will facilitates intrapreneurship between employees a nd employers. Also, the effective organizational structure also helps elaborate effective strategy for the departments or units to achieve the mission or goals with expected result. (Varbanova, 2013) The design of organizational structure also affecting the line of authority and communication between administration officers and officers. (Sekhar, 2010, p. 72) Organizational structure design consist of six elements which are specialization, departmentalization, chain of command, span of control, degree of centralization and formalization. 3.1 Customer Structure of Public Bank Branch Jalan Yang Kalsom Organizational structure that used by Public Bank branch at Jalan Yang Kalsom, Ipoh, Perak is customer structure chart. According to Brinkman et al. (2010, p. 80), they indicate a customer structure is designed and organized based on the customer. This customer structure also called as market structure, it allows the managers responsive to the needs or requirements of customers and give authority to allow managers make decision in response to customersà ¢Ã¢â€š ¬Ã¢â€ž ¢ changing needs. (Chapter 10 Managing Organizational Structure and Culture, n.d.) Figure 1: Customer structure of Public Bank Branch at Jalan Yang Kalsom (Own Adaptation, 2014) As illustrated on above, branch manager is ranked highest position in the Public Bank Branch Jalan Yang Kalsom. The branch manager will in-charge the final decision for the direction and planning for the particular branch. Next, will be the business manager and assistant branch manager. Business Manager is in-charge on the loan and mortgage unit. In the other hand, Assistant Branch Manager is in-charge on the customer service unit, investment unit, operation unit and credit card unit. For an example, a customer will apply loan for his house so the customer will be served by officer at loan and mortgage unit. This will lead the high satisfaction of customer which stimulated firms to search for more creative w ays to serve customer better. The advantages of customer structure chart are helps the organization to develop a better understanding of the customers and the types of customer that serving and this enable the organization to have better meeting the needs of customers. In order to meet the needs of customer, the employee of Public Bank is focusing on their own department where will bring more effective and efficient of servicer delivery. Also, the customer structure chart enables the organization to respond the questions or queries from customer with faster speed. With the faster respond to the queries from customer will bring high customer satisfaction with high expectation, so that this also meeting the objectives and mission that practiced by The Public Bank Group. This type of structure, customer structure chart is suitable to be used in branches with various customers where they can only focus on their customers with high speed of responding. This also enables employee empowerment to line staff or front office staff to make decision in responding on the changing of customer needs and preference of customers. 3.2 Summary of Customer Structure Chart of Public Bank As presented by Public Bank Group, they are using customer structure chart in their branch at Jalan Yang Kalsom. One of the advantages of customer structure chart can enables managers or front office staffs to respond the changing needs of customers and this let Public Bank Group achieved its corporate philosophy where Public Bank Group are cares their customer by providing courteous and efficient customer service in every aspects of their businesses. By empowering front office staffs to make decision in responding the needs of customer also brings creative and innovative solutions to solve problems or queries. 4.0 Competition arise between Public Bank Group, Maybank and RHB Bank In this section, I will use Michael Porterà ¢Ã¢â€š ¬Ã¢â€ž ¢s Five Forces model to access and anal yze the competition arise between Public Bank, Maybank and RHB Bank with five elements. Brinkman et al. (2010, p. 185) argues the five elements of Michael Porterà ¢Ã¢â€š ¬Ã¢â€ž ¢s Five Forces model are rivalry among existing competitors, threats of new entrants, bargaining power of suppliers, bargaining power of buyers and threat of substitute products or services. The explanation of each element is described as follows: Threats of new entrants: New entrants of an industry will bring new capacity and a desire to gain market share which will puts pressure on the current market to put more efforts in investment to reduce the market share being shared by new entrants and bring competition to the market. Bargaining power of suppliers: The powerful supplier able to capture their own values to the company by charging higher prices on the raw materials and shifting costs to the particular industry or company. Powerful supplier also can squeeze profitability out of industry which is unable to increase its own prices freely. The suppliers for banks are credit market or depositors which save their money in the bank saving accounts. Bargaining power of buyers: Powerful customers are opposite of powerful supplier which able to capture more their own values to the company by forcing down the prices of the products or services and able to demand higher quality or services. Buyers are powerful when they have the negotiating leverage which related to the industry because buyers are the one who sensitive with the prices. The buyers for banks are loaner, creditors and public which borrow money from banks and return money to the banks by installment with interest charged. Threats of substitute products or services: A substitute products or services are performing the same or similar function as industry product but with different means. For example, e-mail is a substitute for express mail. WeChat voice message is a substitute for call service provided by telecommunication company. Rivalry among existing competitors: Advertising campaigns, price discounting, service improvement and launching or promotion of new products is familiar forms in rivalry among existing competitors. Slow growth of industry is precipitating the competition for the markt share and the profitability of a company is depending on intensity of compete and the basis of direction or goals to compete. Table 1: Michael Porterà ¢Ã¢â€š ¬Ã¢â€ž ¢s Five Forces Model for Public Bank, Maybank and RHB Bank (Own Adaptation 2014) Elements/Banks Public Bank Maybank RHB Bank Threats of new entrants Ià ¢Ã¢â€š ¬Ã¢â€ž ¢m assume it is low which government did not set any barrier or policies for any financial institution so any banks are easy to penetrate into the industry. Bargaining power of supplier Low unless there is better service or interest on savings is higher than Public Bank. Low Low Bargaining power of buyers Low Low Low Threats of substitute products or services There are same substitute which same products or services are offered by three banks. Rivalry among existing competitors High with awarded ISO certification of customer satisfaction standard and awarded most profitable bank in Malaysia at 2013. Low Low 4.1 Summary of competition arise between Public Bank, Maybank and RHB Bank As illustrated on Table 1, Public Bank has the core competencies with ISO certification of customer service standard and most profitable bank in Malaysia at 2013. Ià ¢Ã¢â€š ¬Ã¢â€ž ¢m assume the strategy used by Public Bank is better than Maybank and RHB Bank as Public has a lot of awards for its achievement in banking industry by serving customer within their expectation and high customer satisfaction also. 5.0 Conclusion and Recommendations for Public Bank Group Galavan, Murray and Markides argues that business environment in which rapid changes in globalization of markets are creating communities of customers. (2008, p. 131) In fact, it is same as The Public Bank Group where the top management will access all the micro and macro environments to analyze in order to establish a new and good strategy for achieve the mission. In Section 1, the growth strategy used by The Public Bank Group is aim t o meet their customer needs and satisfaction and there is an achievement to the corporate mission which is à ¢Ã¢â€š ¬Ã‹Å"To sustain the position of being the most efficient, profitable and respected premier financial institution in Malaysiaà ¢Ã¢â€š ¬Ã¢â€ž ¢. The award of most profitable bank in Malaysia at 2013 and ISO 9001:2008 which is customer service standard is the outcome after they have offered special training to over 90% front office staff in responding queries from customer within 2-minute. In Section 2, the customer structure chart brings a lot of advantages to the Public Bank Group where it is empowering their staff to solve and directly to respond to the changing requirement of customer needs with creatively and innovatively. By doing so, the structure also able to deliver their strategy which to meet customer needs with courteous and efficient. In Section 3, there is low competition arise between Public Bank, Maybank and RHB Bank where Public Bank is achieved s o many awards by comparing to Maybank and RHB Bank. Lastly, the recommendation for The Public Bank Group is to keep investing on their research and development on their service in order to maintain and sustain the best customer service in achieving the mission.